Frequently
Asked
Questions
1
How can I place an order?
The online shop is currently under development. For the moment, orders can be placed by email at latelierpoupee@gmail.com
2
Are the houses handmade?
At the moment, each piece is handmade and assembled in my workshop in Grenoble, France, using locally sourced materials whenever possible.
3
Can I request custom colours or finishes?
Yes. Custom colours, wallpapers, papers, and other finishes are welcome whenever possible. Feel free to get in touch with your ideas and we can discuss the options together.
4
How long does it take to receive an order?
Delivery time depends on the model and whether the piece is already available or made to order. As a general guideline, please allow around two weeks between placing your order and delivery.
If your order is urgent, let me know and I will do my best to accommodate it. If production takes longer than expected, I will always keep you informed.
5
Do you ship internationally?
Yes. Atelier Poupée ships internationally.
Shipping costs and delivery times vary depending on destination.
6
Are the houses toys?
Atelier Poupée creates small architectures for play and imagination. The houses are designed to encourage open-ended play, storytelling, and spatial exploration
7
What scale are the houses?
The houses are not designed according to a strict dollhouse scale. They are conceived more as small architectures than miniature replicas.
That said, many pieces work beautifully with figures around 1:12 scale, including Playmobil characters and other small toys.
8
Do the houses come with furniture?
Furniture and accessories are not usually included.
The idea is to leave space for children to invent their own worlds using objects they already have. However, I occasionally create or source small furniture and accessories for specific projects or custom orders.
9
Do you work with shops, photographers, galleries, or cultural institutions?
Yes. I am always happy to discuss collaborations, workshops, exhibitions, photo shoots, and wholesale opportunities.
10
I have another question
Feel free to write to latelierpoupee@gmail.com and we will be happy to help.